The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior: A moderated mediation model

M Orlowski, D Bufquin… - Cornell Hospitality …, 2021 - journals.sagepub.com
The purpose of this study was to examine the effects of restaurant employees' social
perceptions of their supervisors on employees' work engagement and extra-role customer …
被引用次数：71 相关文章

The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior: a moderated mediation model.

M Orlowski, D Bufquin, ME Nalley - 2021 - cabidigitallibrary.org
The purpose of this study was to examine the effects of restaurant employees' social
perceptions of their supervisors on employees' work engagement and extra-role customer …

The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model

M Orlowski, D Bufquin, ME Nalley - 2021 - stars.library.ucf.edu
The purpose of this study was to examine the effects of restaurant employees' social
perceptions of their supervisors on employees' work engagement and extra-role customer …

The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-role Customer Service Behavior: A Moderated Mediation Model

M Orlowski, D Bufquin, ME Nalley - 2020 - stars.library.ucf.edu
The purpose of this study was to examine the effects of restaurant employees' social
perceptions of their supervisors on employees' work engagement and extra-role customer …