[HTML][HTML] How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
A Janson - Computers in Human Behavior, 2023 - Elsevier
Although chatbots are oftentimes used in customer service encounters, interactions are
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
[PDF][PDF] How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
A Janson - Computers in Human Behavior, 2023 - researchgate.net
Although chatbots are oftentimes used in customer service encounters, interactions are
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
How to leverage anthropomorphism for chatbot service interfaces:: The interplay of communication style and personification
A Janson - 2023 - dl.acm.org
Although chatbots are oftentimes used in customer service encounters, interactions are
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
[PDF][PDF] How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
A Janson - Computers in Human Behavior, 2023 - pubs.wi-kassel.de
Although chatbots are oftentimes used in customer service encounters, interactions are
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
[PDF][PDF] How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
A Janson - Computers in Human Behavior, 2023 - alexandria.unisg.ch
Although chatbots are oftentimes used in customer service encounters, interactions are
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
[PDF][PDF] How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
A Janson - Computers in Human Behavior, 2023 - alexandria.unisg.ch
Although chatbots are oftentimes used in customer service encounters, interactions are
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …