In the movement of New Public Management, many public services are outsourced to
private organizations including nonprofit organizations and firms. A plethora of research has …

This article looks at the link and relationship of two popular concepts in the public arena:
consumerism and quality services. It then examines how and why they are integrated into a …

Contracts and performance management, along with the concept of consumerism, have
become the fundamental metaphors for New Public Management (NPM) and key changes in …

In Hong Kong, the government-funded social service organisations have been playing a
significant role in providing social care and welfare services since the late colonial era (Lee …

This study is composed of three parts, such as approaches for performance management of
social services, cases of the advanced countries, and intergovernmental relationship for …

Despite the enormous share of social services in government spending and the strong
incentives on government to rationalize services, the alternative service delivery (asd) …

當越來越多的公帑是交由民間受委託者來運用, 越來越多弱勢者的服務是在政府行政監督體制之
外進行, 服務的供應者無可避免地對外要向委託的政府部門¾¾ 其實更精確的說是納稅的社會 …

Performance management is the 'Achilles heel'of many reforms and public management
practices and requires changes. Governance in general and co-production in particular …

Based on a literature review of comprehensive performance evaluation of government
purchasing public services, this paper designs a model of the comprehensive performance …

Not-for-profit organizations (NFPs) aim to deliver public services and achieve outcomes for
their beneficiaries. However, little attention has been given to how NFP professionals …