Emotions in service research: evolutionary analysis and empirical review: 服务情绪研究: 进化分析与实证综述
HE Arici, MA Köseoglu… - The Service Industries …, 2022 - Taylor & Francis
… Our findings also lead these industry practitioners to revise … search of the Scopus database
revealing 864 ‘emotions’-… and consequences of brand love (eg brand loyalty, advocacy…
revealing 864 ‘emotions’-… and consequences of brand love (eg brand loyalty, advocacy…
International services marketing: an integrative assessment of the literature 国际化服务行业市场营销: 综合文献分析
KM Hofer, G Knight - The Service Industries Journal, 2022 - Taylor & Francis
… , and the need to periodically revisit the issue, given the … Next, we created a database with
categories of information to … purchase intentions, satisfaction, customer loyalty, and profitability, …
categories of information to … purchase intentions, satisfaction, customer loyalty, and profitability, …
Determinants of tourism destination competitiveness in China: 旅游目的地竞争力的决定要素研究: 以中国为例
CY Wang, MK Hsu, SR Swanson - Journal of China Tourism …, 2012 - Taylor & Francis
… via the authors' professional social networks (ie, a convenience … Given that our data set
includes no missing data, the minor … Revisiting the service quality indicators used in this study …
includes no missing data, the minor … Revisiting the service quality indicators used in this study …
How do macro-environmental factors impact customer experience? A refined typology, integrative framework, and implications: 宏观环境因素如何影响客户体验? 精炼 …
… Generation of keyword co-occurrence was based on 4,190 keywords found in the sample
database (1,147 papers). To create the distance-based network, the threshold was set at 10, …
database (1,147 papers). To create the distance-based network, the threshold was set at 10, …
[HTML][HTML] 多元企业认同的身份构建及其张力调和机理
李纯青, 吕俊峰, 马宝龙, 曹丽, 谭乐 - 心理科学进展, 2018 - journal.psych.ac.cn
… customer–company identification can transform program loyalty into company loyalty, and
reduce the company's … , 79% of the studies in our dataset consider only one or the other. Such …
reduce the company's … , 79% of the studies in our dataset consider only one or the other. Such …
Understanding Ethnic Chinese Travelers on North American Cruise Tours: Motivations, Perceptions, and Satisfaction of Cruisers: 研究华人旅客参加北美邮轮旅游的 …
… An overwhelming majority of the respondents would revisit and recommend the cruise …
Longitudinal studies over a period of a few years would yield a larger database from which one …
Longitudinal studies over a period of a few years would yield a larger database from which one …
Online Pricing Dispersion of Chinese Hotels: 中国酒店网上价格离差研究
J Zong, FF Tang, W Huang, J Ma - Journal of China Tourism …, 2008 - Taylor & Francis
… Thus, in the final dataset we collected, there are in fact eight variables contained: price, date…
in the hotel online booking market. Brand loyalty, advertising, and distribution of hotels may …
in the hotel online booking market. Brand loyalty, advertising, and distribution of hotels may …
Hotel Indoor Air Quality Enhancement: Research Agenda: 酒店室内空气质量提升的研究议程
WW Chan - Journal of China Tourism Research, 2012 - Taylor & Francis
… Well-managed hotels usually have a guest information database. Knowledge and preference
of customers extracted through data mining can be integrated with product and marketing …
of customers extracted through data mining can be integrated with product and marketing …
[PDF][PDF] 高等教育推广中的虚拟现实和游戏化: 文献回顾和未来研究议程
SMC Loureiro, RG Bilro, FJ de Aires Angelino - scholar.archive.org
… Fifthly, by revisiting our findings and our research agenda, we claim that the existing … and
peer-reviewed papers available on a single database, which may limit the number of potential …
peer-reviewed papers available on a single database, which may limit the number of potential …