[PDF][PDF] The effect of customer engagement on customer co-creation value in virtual communities

XY Han, L Hu, XW Zhang - Service Science and Management, 2016 - pdf.hanspub.org
Co-creation value includes value for firm and value for customer. An empirical study has
been done in online brand communities to test the effect of customer engagement on …

The influence of customer interaction on participation in value co-creation: evidence from virtual communities in China

Y Huang, L Suo - Technium Soc. Sci. J., 2021 - HeinOnline
This study aims to investigate the influence of customer interaction on customer participation
in value co-creation. Quantitative approach is employed to gather data via online …

Exploring community satisfaction, identification and reciprocity norm for customer value co-creation: insights from virtual brand communities

Y Liu, X Lu, Z Xiong, B Wang, Z Yao… - Asia Pacific Journal of …, 2024 - emerald.com
Purpose User value co-creation behaviors are crucial for the sustainable development of
Virtual Brand Communities. This research, grounded in social exchange theory, investigates …

Research on the influence mechanism of customer experience on participation value co-creation behavior in virtual brand community: empirical analysis based on …

Z Yin, Y Xiong, J Wang, N Jiang - 2022 - aisel.aisnet.org
Value co-creation is the key for enterprises to obtain sustainable competitive advantage in
the network environment. Based on value co-creation theory, psychological ownership …

Does interactive behavior certainly create value? The effect of customer value co-creation interactive behavior on customer value

B Qingjuan, J Yongsheng, L Zhaohui - Foreign Economics & …, 2016 - qks.sufe.edu.cn
Virtual brand community is a typical platform of value co-creation, and interaction is a
behavior trace of value co-creation. Customer is a kernel body of interaction. Then, in the …

Influence of sense of virtual brand community on value co-creation

B Li, W Yu - International Journal of Networking and Virtual …, 2024 - inderscienceonline.com
The research objective is to formulate and verify a theoretical model about the influence of
sense of virtual brand community on value co-creation of enterprises with self-efficacy and …

Brand engagement and co-creation in the online environments-based on the self-determination theory

JR Fu, PC Ko, CT Lu, WL Lee - … of the 2018 International Conference on …, 2018 - dl.acm.org
Customer value co-creation nowadays is critical for marketing success. However, many firm-
initiated co-creation activities face difficulties in attracting and activating promising …

Promoting customer value co-creation through social capital in online brand communities: The mediating role of member inspiration

Y Cao, J Lin, Z Zhou - Computers in Human Behavior, 2022 - Elsevier
This study aims to investigate how social capital can promote customer value co-creation
behavior in Online Brand Communities (OBCs). It further explores the mediating role of …

[PDF][PDF] Factors Affecting Customers Engagement In Value Co-Creation: An Exploratory Study

IU Rehman, Z Ahmad, E Fetuu, I Yusuf - Webology (ISSN: 1735-188X …, 2021 - webology.org
Due to changes in the global market economy, it becomes essential for companies to
communicate with customers to gain a competitive advantage and improve the quality of …

Online community value co-creation: differences in firms' strategies and moderating conditions

H Pan - Online information review, 2020 - emerald.com
Purpose Many companies strengthen their interaction with consumers by establishing online
communities and bring convenience to value co-creation with consumers. Some companies …