Mediated social support for distress reduction: AI Chatbots vs. Human
The emerging uptake of AI chatbots for social support entails systematic comparisons
between human and non-human entities as sources of support. In a between-subject …
between human and non-human entities as sources of support. In a between-subject …
Emotional support from AI chatbots: Should a supportive partner self-disclose or not?
This study examined how and when a chatbot's emotional support was effective in reducing
people's stress and worry. It compared emotional support from chatbot versus human …
people's stress and worry. It compared emotional support from chatbot versus human …
Can a chatbot comfort humans? Studying the impact of a supportive chatbot on users' self-perceived stress
This article is part of a project that explores the potential of chatbots for providing online
emotional support to humans tailored to stressors. Based on a number of empirical studies …
emotional support to humans tailored to stressors. Based on a number of empirical studies …
When the social becomes non-human: young people's perception of social support in chatbots
PB Bae Brandtzæg, M Skjuve… - Proceedings of the …, 2021 - dl.acm.org
Although social support is important for health and well-being, many young people are
hesitant to reach out for support. The emerging uptake of chatbots for social and emotional …
hesitant to reach out for support. The emerging uptake of chatbots for social and emotional …
[HTML][HTML] On the relationship between mind perception and social support of chatbots
I Lee, S Hahn - Frontiers in Psychology, 2024 - frontiersin.org
The social support provided by chatbots is typically designed to mimic the way humans
support others. However, individuals have more conflicting attitudes toward chatbots …
support others. However, individuals have more conflicting attitudes toward chatbots …
" Give Me the Support I Want!" The Effect of Matching an Embodied Conversational Agent's Social Support to Users' Social Support Needs in Fostering Positive User …
Do users' general social support needs influence their satisfaction with embodied
conversational agents'(ECAs) social support? We examined this research question by …
conversational agents'(ECAs) social support? We examined this research question by …
I get by with a little help from my bots: Implications of machine agents in the context of social support
AJ Beattie, AC High - Human-Machine Communication, 2022 - search.informit.org
In this manuscript we discuss the increasing use of machine agents as potential sources of
support for humans. Continued examination of the use of machine agents, particularly …
support for humans. Continued examination of the use of machine agents, particularly …
[HTML][HTML] User experiences of social support from companion chatbots in everyday contexts: thematic analysis
Background: Previous research suggests that artificial agents may be a promising source of
social support for humans. However, the bulk of this research has been conducted in the …
social support for humans. However, the bulk of this research has been conducted in the …
“I'm here for you”: can social chatbots truly support their users? A literature review
MMC van Wezel, EAJ Croes, ML Antheunis - Chatbot research and design …, 2021 - Springer
Applications of chatbots are becoming more diverse. One application that is specifically
interesting is social chatbots, as they are designed to provide its users with social support …
interesting is social chatbots, as they are designed to provide its users with social support …
[HTML][HTML] A suite of mobile conversational agents for daily stress management (popbots): Mixed methods exploratory study
ML Mauriello, N Tantivasadakarn… - JMIR formative …, 2021 - formative.jmir.org
Background Approximately 60%-80% of the primary care visits have a psychological stress
component, but only 3% of patients receive stress management advice during these visits …
component, but only 3% of patients receive stress management advice during these visits …