This study presents a systematic literature search and narrative meta-review of the current
state of research on conversational agents (CAs), including embodied CAs, chatbots, and …

Despite the broad application of chatbot agents in online interactions, an ongoing debate
persists regarding their persuasive role and human-like emotional disclosure. Our study …

AI-driven chatbots are seen as an attractive solution to support people undergoing
emotional distress. One of the main components of such a chatbot is the ability to empathize …

Hundreds of well-being apps aim to manage stress. Despite some successes in developing
personalized regimes for stress coaching, current apps are still far from offering a compelling …

People often engage in various forms of self-disclosure and social sharing with others when
trying to regulate the impact of emotional distress. Here we introduce a novel long-term …

AI-powered healthcare chatbots demonstrate great promise in enhancing communication
and fostering stronger relationships between healthcare organizations and their publics …

This study explored the effect of chatbot emotional disclosure on user satisfaction and reuse
intention for a chatbot counseling service. It also examined the independent and sequential …

Conversational agents have transcended into multiple industries with increased ability for
user engagement in intelligent conversation. Conversations with chatbots are different from …

Recently, chatbots have been deployed in health care in various ways such as providing
educational information, and monitoring and triaging symptoms. However, they can be …

A central problem in text-based chatbot research revolves around humanness: not only
chatbots may reproduce fundamental aspects of being human, but also users may attribute …