A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism

Z Xiang, Q Du, Y Ma, W Fan - Tourism Management, 2017 - Elsevier
Implications for research … the differences in major online review platforms this study
contributes to the epistemology of social media analytics by suggesting that studies directly drawing …

Application of social media analytics: A case of analyzing online hotel reviews

W He, X Tian, R Tao, W Zhang, G Yan… - … Information Review, 2017 - emerald.com
… in order to achieve competitive advantages. There is … analytics techniques for social media
analytics becomes essential. The results of the case study offer clear managerial implications

Social media analytics and business intelligence research: A systematic review

J Choi, J Yoon, J Chung, BY Coh, JM Lee - Information Processing & …, 2020 - Elsevier
… Therefore, online VoC embedded in social media becomes a quality resource for both
competitive … Analyzing user sentiment in social media: Implications for online marketing strategy …

Social media analytics: Literature review and directions for future research

AK Rathore, AK Kar, PV Ilavarasan - Decision Analysis, 2017 - pubsonline.informs.org
… The review also offers implications for the decision sciences domain. … As the paper
demonstrates, the comparative analysis of various methods in different domains, one can adopt the …

Social media analytics in hospitality and tourism: A systematic literature review and future trends

F Mirzaalian, E Halpenny - Journal of Hospitality and Tourism …, 2019 - emerald.com
… to provide a review of hospitality and tourism studies that have used social media analytics
to … Improved use of methods such as social network analysis, comparative analysis and trend …

Social media data analytics for business decision making system to competitive analysis

J Yang, P Xiu, L Sun, L Ying, B Muthu - Information Processing & …, 2022 - Elsevier
data derived from data examination and the consequences … In this research, a comparative
analysis is utilized to authorize … δ ) ) equated based on comparative analysis and it is given in …

Actionable social media competitive analytics for understanding customer experiences

W He, X Tian, Y Chen, D Chong - Journal of Computer Information …, 2016 - Taylor & Francis
… We discuss the implications of our findings and provide … develop their social media
competitive analysis strategies. … summary, it is crucial for companies to develop social media

A review of usage and applications of social media analytics.

SS Madila, MA Dida, S Kaijage - 2021 - 41.59.211.104
… A comparative analysis of major online review platforms: implications for social media
analytics in hospitality and tourism. Tourism Management, 58, 51-65. https://doi.org/10.1016/j.…

Are environmental-related online reviews more helpful? A big data analytics approach

M Mariani, M Borghi - International Journal of Contemporary …, 2021 - emerald.com
Implications highlight that both hotel managers and platform … Second, we propose that in
the digital age consumers’ … of a big data analytics approach, entailing digital data streams of …

A novel social media competitive analytics framework with sentiment benchmarks

W He, H Wu, G Yan, V Akula, J Shen - Information & Management, 2015 - Elsevier
social media competitive analysis, transform social media … , this study presents a novel social
media competitive analytics … In particular, the framework proposes to identify top companies …