The decisive role of tourism service quality is represented by the essential elements of the
quality: fairness in the service, promptness, courtesy, kindness to consumers. Travel service
strategy should contribute to increasing the company's value system and push the
organization to provide above the mediocrity The strategy of travel service must also rely on
on the quality of services, to provide consumer value, to be consistent with firm practices and
to stimulate the staff creativity. Concretely, this study presents the research quality of tourism …