Analyzing airport security checkpoint performance using cognitive agent models
A Knol, A Sharpanskykh, S Janssen - Journal of Air Transport Management, 2019 - Elsevier
Modern airports operate under high demands and pressures, and strive to satisfy many
diverse, interrelated, sometimes conflicting performance goals. Airport performance areas,
such as security, safety, and efficiency are usually studied separately from each other.
However, operational decisions made by airport managers often impact several areas
simultaneously. Current knowledge on how different performance areas are related to each
other is limited. This paper contributes to filling this gap by identifying and quantifying …
diverse, interrelated, sometimes conflicting performance goals. Airport performance areas,
such as security, safety, and efficiency are usually studied separately from each other.
However, operational decisions made by airport managers often impact several areas
simultaneously. Current knowledge on how different performance areas are related to each
other is limited. This paper contributes to filling this gap by identifying and quantifying …
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