Augmenting household expenditure forecasts with online employee-generated company reviews
E Symitsi, P Stamolampros… - Public Opinion Quarterly, 2021 - academic.oup.com
Public Opinion Quarterly, 2021•academic.oup.com
We assess the ability of online employee-generated content in predicting consumption
expenditures. In so doing, we aggregate millions of employee expectations for the next six-
month business outlook of their employer and build an employee sentiment index. We test
whether forward-looking employee sentiment can contribute to baseline models when
forecasting aggregate consumption in the United States and compare its performance to
well-established, survey-based consumer sentiment indexes. We reveal that online …
expenditures. In so doing, we aggregate millions of employee expectations for the next six-
month business outlook of their employer and build an employee sentiment index. We test
whether forward-looking employee sentiment can contribute to baseline models when
forecasting aggregate consumption in the United States and compare its performance to
well-established, survey-based consumer sentiment indexes. We reveal that online …
Abstract
We assess the ability of online employee-generated content in predicting consumption expenditures. In so doing, we aggregate millions of employee expectations for the next six-month business outlook of their employer and build an employee sentiment index. We test whether forward-looking employee sentiment can contribute to baseline models when forecasting aggregate consumption in the United States and compare its performance to well-established, survey-based consumer sentiment indexes. We reveal that online employee opinions have incremental information that can be used to augment the accuracy of consumption forecasting models and inform economic policy decisions.
Oxford University Press
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