Business process reengineering: A theoretical framework and an integrated model

J Motwani, A Kumar, J Jiang, M Youssef - International Journal of …, 1998 - emerald.com
International Journal of Operations & Production Management, 1998emerald.com
The current competitive business environment has forced business leaders to consider
business process reengineering (BPR) in their search for dramatic improvement in
organizational effectiveness. This paper provides an extensive review of the existing
literature by classifying the articles into four research streams, presents a comprehensive
practical reengineering plan for achieving a true organization transformation, and suggests
future research directions for BPR under each of these streams.
The current competitive business environment has forced business leaders to consider business process reengineering (BPR) in their search for dramatic improvement in organizational effectiveness. This paper provides an extensive review of the existing literature by classifying the articles into four research streams, presents a comprehensive practical reengineering plan for achieving a true organization transformation, and suggests future research directions for BPR under each of these streams.
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