Client satisfaction and unmet needs assessment: evaluation of an HIV ambulatory health care facility in Sydney, Australia
A mixed-methods approach study was conducted at an ambulatory HIV health care facility in
Sydney during 2007/2008. A quantitative self-administered structured questionnaire survey
(phase 1) was conducted to assess client satisfaction levels, followed by qualitative
semistructured interviews (phase 2) to investigate reasons for satisfaction/dissatisfaction and
unmet needs. The mean overall satisfaction score of the 166 respondents in phase 1 was
high (86 out of 100). Participants were most satisfied with the “knowledge” and “attitudes” of …
Sydney during 2007/2008. A quantitative self-administered structured questionnaire survey
(phase 1) was conducted to assess client satisfaction levels, followed by qualitative
semistructured interviews (phase 2) to investigate reasons for satisfaction/dissatisfaction and
unmet needs. The mean overall satisfaction score of the 166 respondents in phase 1 was
high (86 out of 100). Participants were most satisfied with the “knowledge” and “attitudes” of …
Client satisfaction and unmet needs assessment: evaluation of an HIV ambulatory health care facility in Sydney, Australia.
YKM Chow YuiKwan [Chow, LM Li Mu, S Quine - 2012 - cabidigitallibrary.org
A mixed-methods approach study was conducted at an ambulatory HIV health care facility in
Sydney during 2007/2008. A quantitative self-administered structured questionnaire survey
(phase 1) was conducted to assess client satisfaction levels, followed by qualitative
semistructured interviews (phase 2) to investigate reasons for satisfaction/dissatisfaction and
unmet needs. The mean overall satisfaction score of the 166 respondents in phase 1 was
high (86 out of 100). Participants were most satisfied with the" knowledge" and" attitudes" of …
Sydney during 2007/2008. A quantitative self-administered structured questionnaire survey
(phase 1) was conducted to assess client satisfaction levels, followed by qualitative
semistructured interviews (phase 2) to investigate reasons for satisfaction/dissatisfaction and
unmet needs. The mean overall satisfaction score of the 166 respondents in phase 1 was
high (86 out of 100). Participants were most satisfied with the" knowledge" and" attitudes" of …
以上显示的是最相近的搜索结果。 查看全部搜索结果