Even though good communication among clinicians, patients, and family members is
identified as the most important factor in end-of-life care in ICUs, it is the least accomplished.
According to accumulated evidence, communication about end-of-life decisions in ICUs is
difficult and flawed. Poor communication leaves clinicians and family members stressed and
dissatisfied, as well as patients' wishes neglected. Conflict and anger both among clinicians
and between clinicians and family members also result. Physicians and nurses lack …