Some industrial organizations using computer‐integrated manufacturing (CIM) for managing intelligent product and process data during a concurrent processing are facing acute implementation difficulties. Some of the difficulties are due to the fact that CIM – in the current form – is not able to adequately address knowledge management and concurrent engineering (CE) issues. Also, with CIM, it is not possible to solve problems related to decision and control even though there has been an increasing interest in subjects like artificial intelligence (AI), knowledge‐based systems (KBS), expert systems, etc. In order to improve the productivity gain through CIM, EDS focused its information technology (IT) vision on the combined potential of concurrent engineering (CE), knowledge management (KM) and computer‐integrated manufacturing (CIM) technologies. EDS – through a number of IT and CIM implementations – realized that CE, KM and CIM do go hand‐in‐hand. The three together provide a formidable base, which is called intelligent information system (IIS) in this paper. Describes the rationales used for creating an IIS framework at EDS, its usefulness to our clients and a make‐up of this emerging IIS framework for integrated product development.