Correlações entre confiança e comportamentos de cidadania organizacional: apontamentos e reflexões para gestores públicos de um município de Minas Gerais
WFC da Silva, W da Consolação Paiva… - … de Administração da …, 2019 - periodicos.ufsm.br
This quantitative approach study aimed to investigate the influence of dimensions of trust
over expressions of organizational citizenship behaviors (OCBs) in the total sample of civil
servants from two public management units in a city in Minas Gerais. Data collection was
held by applying a sociodemographic survey, the Behavioral Trust Inventory (BTI), the Public
Relations Relationship Measurement Scale (PR-RMS) and the Behavioral Intentions of
Organizational Citizenship Scale (EICCOrg) in a sample of 81 civil servants. Data was …
over expressions of organizational citizenship behaviors (OCBs) in the total sample of civil
servants from two public management units in a city in Minas Gerais. Data collection was
held by applying a sociodemographic survey, the Behavioral Trust Inventory (BTI), the Public
Relations Relationship Measurement Scale (PR-RMS) and the Behavioral Intentions of
Organizational Citizenship Scale (EICCOrg) in a sample of 81 civil servants. Data was …
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