Dealing with concept drifts in process mining

RPJC Bose, WMP Van Der Aalst… - IEEE transactions on …, 2013 - ieeexplore.ieee.org
Although most business processes change over time, contemporary process mining
techniques tend to analyze these processes as if they are in a steady state. Processes may
change suddenly or gradually. The drift may be periodic (eg, because of seasonal
influences) or one-of-a-kind (eg, the effects of new legislation). For the process
management, it is crucial to discover and understand such concept drifts in processes. This
paper presents a generic framework and specific techniques to detect when a process …

[PDF][PDF] Dealing with concept drifts in process mining: A case study in a Dutch municipality

R Bose, WMP van der Aalst, I Žliobaite… - BPM Center, Univ …, 2013 - Citeseer
Although most business processes change over time, contemporary process mining
techniques tend to analyze these processes as if they are in steady-state. Processes may
change suddenly or gradually. The drift may be periodic (eg due to seasonal influences) or
one-of-akind (eg, the effects of new legislation). For process management it is crucial to
discover and understand such concept drifts in processes. In this paper, we present a case
study of analyzing concept drifts in three different processes within a large Dutch …
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