Design of web survey questionnaires: Three basic experiments

KL Manfreda, Z Batagelj… - Journal of computer …, 2002 - academic.oup.com
Journal of computer-mediated communication, 2002academic.oup.com
Despite increased use of Web surveys, relatively little is known about standards for
designing Web questionnaires. Since there is no help from an interviewer for the respondent
taking a Web survey, the design of self-administered Web questionnaires is even more
important in order to achieve high data quality. Question wording, form and graphic layout of
the questionnaire are particularly important. This paper presents some basic experiments to
address these issues: one vs. multiple-page design, use of logotypes, and survey topic. The …
Abstract
Despite increased use of Web surveys, relatively little is known about standards for designing Web questionnaires. Since there is no help from an interviewer for the respondent taking a Web survey, the design of self-administered Web questionnaires is even more important in order to achieve high data quality. Question wording, form and graphic layout of the questionnaire are particularly important. This paper presents some basic experiments to address these issues: one vs. multiple-page design, use of logotypes, and survey topic. The research was performed within the national RIS – Research on Internet in Slovenia - project (http://www.ris.org) in extensive testing since 1996.
Oxford University Press
以上显示的是最相近的搜索结果。 查看全部搜索结果