Gender in medical encounters: an analysis of physician and patient communication in a primary care setting.

JA Hall, JT Irish, DL Roter, CM Ehrlich… - Health …, 1994 - psycnet.apa.org
JA Hall, JT Irish, DL Roter, CM Ehrlich, LH Miller
Health Psychology, 1994psycnet.apa.org
The relation of physician and patient gender to verbal and nonverbal communication was
examined in 100 routine medical visits. Female physicians conducted longer visits, made
more positive statements, made more partnership statements, asked more questions, made
more back-channel responses, and smiled and nodded more. Patients made more
partnership statements and gave more medical information to female physicians. The
combinations of female physician–female patient and female physician–male patient …
Abstract
The relation of physician and patient gender to verbal and nonverbal communication was examined in 100 routine medical visits. Female physicians conducted longer visits, made more positive statements, made more partnership statements, asked more questions, made more back-channel responses, and smiled and nodded more. Patients made more partnership statements and gave more medical information to female physicians. The combinations of female physician–female patient and female physician–male patient received special attention in planned contrasts. These combinations showed distinctive patterns of physician and patient behavior, especially in nonverbal communication. The relation of the results to gender differences in nonclinical settings, role strains in medical visits, and current trends in medical education are discussed.(PsycINFO Database Record (c) 2016 APA, all rights reserved)
American Psychological Association
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