Abstract The Business Analyst (BA) plays a key role in ensuring that technology is
appropriately used to achieve the organisation's goals. This important mediating role is
currently in high (unmet) demand in many English-speaking countries and thus more people
need to be trained for this role. To determine the educational and/or training needs of a BA
we conducted a survey in the Information and Communication Technology industry in
Australia. The survey items are based on prior studies of information systems educational …