Influence of social presence on acceptance of an assistive social robot and screen agent by elderly users

M Heerink, B Kröse, V Evers, B Wielinga - Advanced Robotics, 2009 - Taylor & Francis
M Heerink, B Kröse, V Evers, B Wielinga
Advanced Robotics, 2009Taylor & Francis
When using a robot or a screen agent, elderly users might feel more enjoyment if they
experience a stronger social presence. In two experiments with a robotic agent and a screen
agent (both n= 30) this relationship between these two concepts could be confirmed. In
addition, both studies showed that social presence correlates with the Intention to Use the
system, although there were some differences between the agents. This implicates that
factors that influence social presence are relevant when designing assistive agents for …
When using a robot or a screen agent, elderly users might feel more enjoyment if they experience a stronger social presence. In two experiments with a robotic agent and a screen agent (both n = 30) this relationship between these two concepts could be confirmed. In addition, both studies showed that social presence correlates with the Intention to Use the system, although there were some differences between the agents. This implicates that factors that influence social presence are relevant when designing assistive agents for elderly people.
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