THE PROBLEM Patient access to health information through web portals has many benefits,
including minimizing communication gaps where results could be lost or overlooked [1].
There is evidence, however, that a majority of patients are not able to understand radiology
reports [2]. Because most patients now receive imaging test results through a portal before
receiving notifications from their treating physicians, radiologists have an opportunity to help
patients understand any implications of the radiologic findings[3]. We hypothesized that for …