Mission or margin? Using dynamic capabilities to manage tensions in social purpose organisations' business model innovation

B Best, K Miller, R McAdam, S Moffett - Journal of Business Research, 2021 - Elsevier
This study examines how tensions arising from business model innovation (BMI) are
managed within a social purpose organisation (SPO) network. We utilise a case study to
illustrate how tensions within a network with a dual (social and economic) mission focus,
present themselves at three key stages of BMI (initiation, exploration, and exploitation).
Moreover, we use illustrative examples to show how network tensions are managed through
dynamic capabilities (sensing, seizing, and transformational). The findings show that while …

Mission or margin? Using dynamic capabilities to manage adaptive tensions in social purpose organisations' business model innovation

B Best, S Moffett, R McAdam, K Miller - Journal of Business …, 2021 - pure.qub.ac.uk
This study examines how adaptive tensions arising from business model innovation (BMI)
are managed in a social purpose organisation (SPO) network. We utilise a case study to
illustrate how different types of adaptive tensions; belonging, organising, learning, and
performing tensions, present themselves at key stages of BMI (initiation, exploration, and
exploitation). We use illustrative examples to show how tensions are managed through
dynamic capabilities (sensing, seizing, and transformational). The findings show that that …
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