[PDF][PDF] Process Mining in Healthcare: A Systematic Literature Review and A Case Study
researchgate.net
Process mining is an innovative technique through which inefficiencies in production
systems can be eliminated. This technique has therefore become very important
internationally in recent years and is also useful for pursuing the improvement of production
systems by extrapolating process knowledge from event logs recorded by information
systems. Process mining has easy application in production systems as current business
processes are integrated with information systems and this makes data available …
systems can be eliminated. This technique has therefore become very important
internationally in recent years and is also useful for pursuing the improvement of production
systems by extrapolating process knowledge from event logs recorded by information
systems. Process mining has easy application in production systems as current business
processes are integrated with information systems and this makes data available …
Process mining is an innovative technique through which inefficiencies in production systems can be eliminated. This technique has therefore become very important internationally in recent years and is also useful for pursuing the improvement of production systems by extrapolating process knowledge from event logs recorded by information systems. Process mining has easy application in production systems as current business processes are integrated with information systems and this makes data available immediately. This makes the complex nature of industrial operations understandable and, for this reason, process mining could also be used in the healthcare field where cost containment and the quality of service increasing offered to the community has become paramount. The problem is that in this sector, it is much more complex to identify useful data in order to extrapolate the relevant log file. The article aim is to examine the state of the art of the application of process mining in the healthcare sector in order to understand the level of diffusion of these techniques. In the light of this analysis, a case study will then be analysed on the application of process mining techniques in the healthcare sector, and in particular in medical teleconsultation in the field of neuroradiology.
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