Supporting risk-informed decisions during business process execution

R Conforti, M De Leoni, M La Rosa… - … , CAiSE 2013, Valencia …, 2013 - Springer
Advanced Information Systems Engineering: 25th International Conference, CAiSE …, 2013Springer
This paper proposes a technique that supports process participants in making risk-informed
decisions, with the aim to reduce the process risks. Risk reduction involves decreasing the
likelihood and severity of a process fault from occurring. Given a process exposed to risks,
eg a financial process exposed to a risk of reputation loss, we enact this process and
whenever a process participant needs to provide input to the process, eg by selecting the
next task to execute or by filling out a form, we prompt the participant with the expected risk …
Abstract
This paper proposes a technique that supports process participants in making risk-informed decisions, with the aim to reduce the process risks. Risk reduction involves decreasing the likelihood and severity of a process fault from occurring. Given a process exposed to risks, e.g. a financial process exposed to a risk of reputation loss, we enact this process and whenever a process participant needs to provide input to the process, e.g. by selecting the next task to execute or by filling out a form, we prompt the participant with the expected risk that a given fault will occur given the particular input. These risks are predicted by traversing decision trees generated from the logs of past process executions and considering process data, involved resources, task durations and contextual information like task frequencies. The approach has been implemented in the YAWL system and its effectiveness evaluated. The results show that the process instances executed in the tests complete with significantly fewer faults and with lower fault severities, when taking into account the recommendations provided by our technique.
Springer
以上显示的是最相近的搜索结果。 查看全部搜索结果

Google学术搜索按钮

example.edu/paper.pdf
查找
获取 PDF 文件
引用
References