过去一年中添加的文章,按日期排序
THE ROLE OF CUSTOMER SATISFACTION IN MEDIATING THE INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER LOYALTY:(Study of Maxim Service Users in …
NMP Astiti, TGR Sukawati - INTERNATIONAL JOURNAL OF …, 2024 - injole.joln.org
3 天前 - … The data analysis techniques used are path analysis, Sobel test and VAF test.
Based … that e-service quality has a positive and significant effect on customer loyalty, e-service …
Based … that e-service quality has a positive and significant effect on customer loyalty, e-service …
Exploring the Strategic Orientation Factors Influencing the Organizational Performance through Bibliometric Analysis
MSA Ansari, SA Khan, U Bhuyan - Human Perspectives of Industry 4.0 … - taylorfrancis.com
3 天前 - … Customer- oriented companies tend to prioritize customer satisfaction and loyalty
and may invest heavily in customer service … to the actions and strategies of competitors in the …
and may invest heavily in customer service … to the actions and strategies of competitors in the …
Beyond convenience: understanding the nexus of food biosafety, service quality, and brand image in online food delivery services
FB Chinelato, CA Hoyos Vallejo - Journal of Foodservice Business …, 2024 - Taylor & Francis
5 天前 - … about products, the customer service interactions, the … effects on satisfaction.
Explorations into AI’s role in customizing service and product quality to enhance brand loyalty …
Explorations into AI’s role in customizing service and product quality to enhance brand loyalty …
The effects of an agile Organization on its employees
C Boonkoet - 2024 - archive.cm.mahidol.ac.th
5 天前 - … and management strategies to enhance productivity and employee retention in the
Agro … business, impacting both revenue and customer relations. Moreover, the potential for …
Agro … business, impacting both revenue and customer relations. Moreover, the potential for …
NAVIGATING TURBULENCE: THE RESILIENT JOURNEY OF RZ AVIATION IN THE FACE OF GLOBAL CHALLENGES
FH Suib, T Sharmin, AM Afruza… - … in Management, 2024 - journals.iium.edu.my
5 天前 - … transformation's role in modern business strategies. Mrs. Sharmin's commitment
to strong client relationships during the crisis helped preserve customer loyalty, crucial for …
to strong client relationships during the crisis helped preserve customer loyalty, crucial for …
Effect of Self-Service Technology on Customer Satisfaction in Islamic Banks in Indonesia: FEBI UINSU Students
A Nugraha, RD Harahap, W Syarfina - … Journal of Management, 2024 - ilomata.org
6 天前 - … , banks can enhance customer trust and loyalty. Insights from … digital strategies,
improving service quality, and ultimately fostering stronger customer relationships in the digital …
improving service quality, and ultimately fostering stronger customer relationships in the digital …
Analisis Pengaruh Tingkat Suku Bunga Terhadap Dana Nasabah di Bank Syariah
A Muzan, R Rahman, TP Sari… - Eco-Iqtishodi: Jurnal …, 2024 - journal.ikopin.ac.id
9 天前 - … and increase customer trust and loyalty. This … implications of this research include
developing competitive products, increasing the use of digital technology for customer service…
developing competitive products, increasing the use of digital technology for customer service…
The role of sub-branch managers in enhancing customer engagement in the telecommunications sector
10 天前 - … customer-centric strategies, effective internal communication, and the use of advanced
Customer Relationship Management (… satisfaction and loyalty. The aim of this study is to …
Customer Relationship Management (… satisfaction and loyalty. The aim of this study is to …
Innovative digital marketing strategies for SMEs: Driving competitive advantage and sustainable growth
TI Ijomah, C Idemudia, NL Eyo-Udo… - … Journal of Management & …, 2024 - fepbl.com
10 天前 - … customer service, while predictive analytics can forecast trends and personalize
marketing messages. In conclusion, innovative digital marketing strategies … customer retention, …
marketing messages. In conclusion, innovative digital marketing strategies … customer retention, …
The impact of E-CRM on customer loyalty in the airline industry: the mediating role of customer experience
N Ali, M Alfayez - Cogent Business & Management, 2024 - Taylor & Francis
11 天前 - … The rapid advancement of information and communication technologies has
resulted in the development of Electronic Customer Relationship Management (E-CRM). Unlike …
resulted in the development of Electronic Customer Relationship Management (E-CRM). Unlike …