The role of system quality and content quality in explaining e-learning continuance intention: An Evidence from Malaysian e-learning users

FZA Razak, AA Bakar… - Journal of Physics …, 2020 - iopscience.iop.org
FZA Razak, AA Bakar, WSW Abdullah
Journal of Physics: Conference Series, 2020iopscience.iop.org
Abstract System quality and content quality has long been adopted to study e-learning
acceptance. However, it's role in explaining confirmation stage (continuance intention) is still
in vague. The current study combines systems quality and content quality in a theoretical
framework to examine it's impact on users continuance intention. The research model and
hypotheses was tested using 427 Malaysian e-learning users via SPSS. Results indicate
that both predictors were significantly related to e-learning continuance intention. The …
Abstract
System quality and content quality has long been adopted to study e-learning acceptance. However, it's role in explaining confirmation stage (continuance intention) is still in vague. The current study combines systems quality and content quality in a theoretical framework to examine it's impact on users continuance intention. The research model and hypotheses was tested using 427 Malaysian e-learning users via SPSS. Results indicate that both predictors were significantly related to e-learning continuance intention. The findings from this study provide useful insights for further research
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