The paper argues that gamification, fuzzy control and the use of augmented reality can solve many problems encountered by local and central authorities in managing the process of spatial planning. Good communication with citizens is one of the factors contributing to the success of public participation in solving spatial planning problems. To help to achieve this goal, the concept of a game using augmented reality and fuzzy two-phase control system was constructed. The authors define the psychological conditions of the players in that game using Bauman's 4 types of postmodern society, Bartle and Markowski's 8 types of players, and Dieci and Ryan's self-determination theory. The authors present a model of the conditions which need to be satisfied to achieve the goal of maximizing the effectiveness of the communication between authorities and citizens in the process of fuzzy participation.