Does food quality really matter in restaurants? Its impact on customer satisfaction and behavioral intentions

Y Namkung, SC Jang - Journal of Hospitality & Tourism …, 2007 - journals.sagepub.com
… -related qualities are critical in improving satisfaction and heightening revisit intention. With
… overall food quality significantly affects customer satisfaction and behavioral intentions and …

The effects of restaurant quality attributes on customer behavioral intentions

M Bujisic, J Hutchinson, HG Parsa - International Journal of …, 2014 - emerald.com
Food quality has a positive and linear relationship with customer behavioral intentions (return
intentions … the relationships between food quality and customer behavioral intentions to be …

[PDF][PDF] An empirical assessment of the effects of quality, value and customer satisfaction on consumer behavioral intentions in food events

S Rigatti-Luchini, MC Mason - International Journal of Event …, 2010 - academia.edu
… behavioural intentions to attend the food festival again. In addition, experiential quality and
… be useful to organisers of food and wine festivals and/or food and wine tourism developers. …

Service quality, customer satisfaction, and behavioral intentions in fast‐food restaurants

H Qin, VR Prybutok - International journal of quality and service …, 2009 - emerald.com
… This study aims to explore the potential dimensions of service quality, and examine the
relationship among service quality, food quality, perceived value, customer satisfaction and …

Investigating the structural relationships between food image, food satisfaction, culinary quality, and behavioral intentions: The case of Malaysia

CGQ Chi, BL Chua, M Othman… - International Journal of …, 2013 - Taylor & Francis
… The variables used in this study as the antecedents to behavioral intentions were limited to
food image, food satisfaction, and culinary quality. Other variables affecting behaviors could …

An empirical study of behavioral intentions in the food festival: The case of Macau

HC Wu, JWC Wong, CC Cheng - Asia pacific journal of tourism …, 2014 - Taylor & Francis
behavioral intentions and the other constructs related to behavioral intentions as perceived
by visitors to the food … The dimensions of festival quality are built and a multi-dimensional and …

Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions

G Qin, VR Prybutok - Quality Management Journal, 2008 - Taylor & Francis
… of customer intention. The indirect effect of service quality on behavioral intentions is not …
relationship between service quality and customer satisfaction. The findings also show that …

Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants

SCS Jang, Y Namkung - Journal of Business research, 2009 - Elsevier
quality on emotions and behavioral intentions and 2) to test the mediating role of emotions
between perceived quality and behavioral intentions in … and claimed that food quality was a …

Perceptions of Chinese restaurants in the US: what affects customer satisfaction and behavioral intentions?

Y Liu, SCS Jang - International journal of hospitality management, 2009 - Elsevier
food quality, service reliability and environmental cleanliness are three pivotal attributes to
create satisfied customers and positive post-dining behavioral intentionsbehavioral intentions

Perceived quality, authenticity, and price in tourists' dining experiences: Testing competing models of satisfaction and behavioral intentions

B Muskat, T Hörtnagl, G Prayag… - Journal of Vacation …, 2019 - journals.sagepub.com
behavioral intentions. Specifically, we examine the influence of service quality, quality of
environment, food quality… , and tourist satisfaction on behavioral intentions. Within the context of …