Conversational agents in healthcare: a systematic review

L Laranjo, AG Dunn, HL Tong… - Journal of the …, 2018 - academic.oup.com
conversational agents that use any unconstrained natural language input. Excluded systems
were constrained input conversational agents … (eg embodied conversational agents where …

[HTML][HTML] The effectiveness of artificial intelligence conversational agents in health care: systematic review

M Milne-Ives, C de Cock, E Lim, MH Shehadeh… - Journal of medical …, 2020 - jmir.org
conversational agents designed for health care purposes. Studies that evaluated at least
1 conversational … , geographical location, and mental or physical health-related function (eg, …

[HTML][HTML] Conversational agents in health care: scoping review and conceptual analysis

L Tudor Car, DA Dhinagaran, BM Kyaw… - Journal of medical …, 2020 - jmir.org
… of the existing research literature on the use of health care–focused conversational agents.
We aimed to examine how conversational agents have been employed and evaluated in the …

[HTML][HTML] The personalization of conversational agents in health care: systematic review

AB Kocaballi, S Berkovsky, JC Quiroz, L Laranjo… - Journal of medical …, 2019 - jmir.org
… , and health-related … health care conversational agents [3-5]. This study differs from them
in that it focuses on the implementation of personalization in health care conversational agents

Intelligent conversational agents in healthcare: Hype or hope?

K Denecke, M Tschanz, TL Dorner… - Healthcare of the …, 2019 - ebooks.iospress.nl
… In this paper, we study the potentials of intelligent conversational agents in healthcare. We
… through the health care system. Conversational user interfaces (CUI) in healthcare gained in …

Survey of conversational agents in health

JLZ Montenegro, CA da Costa… - Expert Systems with …, 2019 - Elsevier
… related to conversational agents applied to health care, … 4145 articles involving conversational
agents in health published over … contexts related to conversational agents in health. These …

Safety first: conversational agents for health care

T Bickmore, H Trinh, R Asadi, S Olafsson - Studies in conversational UX …, 2018 - Springer
… However, patient-facing conversational interfaces also have the potential to … conversational
interfaces in healthcare, focusing on systems that use embodied conversational agents as …

[HTML][HTML] Effectiveness of conversational agents (virtual assistants) in health care: protocol for a systematic review

C de Cock, M Milne-Ives… - JMIR research …, 2020 - researchprotocols.org
… of use of conversational agents in health care. However, … conversational agents in health
care and to identify limitations, adverse events, and areas for future investigation of these agents

[HTML][HTML] A systematic review on healthcare artificial intelligent conversational agents for chronic conditions

A Bin Sawad, B Narayan, A Alnefaie, A Maqbool… - Sensors, 2022 - mdpi.com
… types of conversational agents used in health care for chronic … healthcare professionals in
the prevention, treatment, or rehabilitation of chronic diseases, involved conversational agents, …

Usability assessment of conversational agents in healthcare: A literature review

K Denecke, R May - … of Trustable AI and Added-Value on Health, 2022 - ebooks.iospress.nl
Conversational agents (CA) are chatbot-based systems supporting the interaction with users
through text, speech, or other modalities. They are used in an increasing number of medical …