… a salesperson's emotional intelligence is an ability that positively influences the customer's
willingness to participate in … partners to participate in a future exchange, which increases the …

… between a salesperson’s level of emotional intelligence and the practice of customer-oriented …
It may be argued that many of the components of emotional intelligence (ie, empathy, long-…

… salesperson emotional intelligence and customer loyalty through the mediation of salesperson
performance and customer … statistical population included the salespersons working at 10 …

… salesperson emotional exhaustion as mediating variables in the influence of EI and resilience
on salesperson … The participants included in this research paper comprised 209 industrial …

… investigate how salesperson’s emotional intelligence (EI) influences salesperson behaviors
(ie emotional labor strategies… To participate in the study, 224 salespeople and their potential …

… Therefore, the role of salesperson’s emotional intelligence is likely to be significant in terms
of … Respondents were requested by their team leaders to participate in this study. Of the 400 …

Purpose The purpose of this paper is to examine how service employee’s perceived customer
participation influences beneficial deep acting behaviors among service personnel while …

… Self-management competency is an essential part of showing that a salesperson is a … for
a salesperson is to manage oneself. Based on Daniel Goleman's emotional intelligence theory …

… We expect that high-EI salespeople influence customers more effectively because they … ,
such as poor customer service and rude salespeople. We provided participants definitions of the …

… Being emotionally intelligent is having … emotions that can effectively change the customers’
original buying decision. Highly emotional intelligent salespersons so actively participate in …