Emotional labor demands and compensating wage differentials.
TM Glomb, JD Kammeyer-Mueller… - Journal of applied …, 2004 - psycnet.apa.org
… work activities, we sought to extract emotional labordemands, cognitive … emotional labor
has been considered “women's work,” our results suggest that jobs high in emotional labor are …
has been considered “women's work,” our results suggest that jobs high in emotional labor are …
Emotional labor: Links to work attitudes and emotional exhaustion
BL Seery, EA Corrigall - Journal of managerial psychology, 2009 - emerald.com
… emotional enhancement, a type of emotional labor emerging from the scholarship on
family‐related emotion work… We believe emotional labor, particularly in work situations that are …
family‐related emotion work… We believe emotional labor, particularly in work situations that are …
Emotional regulation in the workplace: A new way to conceptualize emotional labor.
AA Grandey - Journal of occupational health psychology, 2000 - psycnet.apa.org
… The processes of surface acting (managing observable expressions) and deep acting (managing
feelings) match the working definition of emotional labor as a process of …
feelings) match the working definition of emotional labor as a process of …
Emotional labor and burnout: Comparing two perspectives of “people work”
CM Brotheridge, AA Grandey - Journal of vocational behavior, 2002 - Elsevier
… employed an emotional labor framework as a means of explicitly examining the emotional
demands of work and the individual styles of responding to these emotional demands, which …
demands of work and the individual styles of responding to these emotional demands, which …
The sociology of emotional labor
AS Wharton - Annual review of sociology, 2009 - annualreviews.org
… and research on emotional labor, paying particular attention to work by sociologists or … ,
studies of interactive work treat caregiving as a specific type of emotional labor. Caregiving has …
studies of interactive work treat caregiving as a specific type of emotional labor. Caregiving has …
The psychosocial consequences of emotional labor
AS Wharton - The annals of the american academy of …, 1999 - journals.sagepub.com
… responses to emotional labor; and (5) consequences of emotional labor at work for workers’
… , sustained performance of emotional labor may engender a fusion of self and work role, an …
… , sustained performance of emotional labor may engender a fusion of self and work role, an …
Emotional labor in service work
R Leidner - The annals of the American academy of political …, 1999 - journals.sagepub.com
… of the concept of emotional labor illuminated an aspect of paid work that is central to the …
dominant theoretical approaches to the study of work. Social scientific attention to workers’ sub…
dominant theoretical approaches to the study of work. Social scientific attention to workers’ sub…
The consequences of emotional labor: Effects on work stress, job satisfaction, and well-being
K Pugliesi - Motivation and emotion, 1999 - Springer
… emotional labor are specified by other work conditions. The effects of two forms of emotional
labor on work … -focused and other-focused emotion management—are explored using data …
labor on work … -focused and other-focused emotion management—are explored using data …
Emotional demands at work: A job content analysis
RJ Steinberg, DM Figart - The Annals of the American …, 1999 - journals.sagepub.com
… of femaleness with emotional labor to analyze the types of emotional labor associated with
jobs … As this and other research has shown, emotional labor and emotional demands are not …
jobs … As this and other research has shown, emotional labor and emotional demands are not …
Effects of work environment, organizational culture and demands at work on emotional labor in nurses
JY Lee, HR Nam - Journal of Korean Academy of Nursing …, 2016 - synapse.koreamed.org
… to emotional labor were work environment of nursing, innovational-orientation and work …
need to evaluate and improve the work environment for nurses to decrease emotional labor. …
need to evaluate and improve the work environment for nurses to decrease emotional labor. …
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