… of emotional labor or its measurement. The conceptualization of emotional labor proposed
in … and applies labbased emotion regulation theory to the field-based emotional labor topic. …

… emotional labor with these various recipient groups. We use our expanded measure of
emotional labor … , intentions to turnover, and emotional exhaustion. These factors have been …

… emotion–rule dissonance and surface acting with indicators of impaired well-being (ρs between
.39 and .48) and job attitudes (… and job attitudes but positive relationships with emotional …

… emotional labor, organizational commitment, and turnover intentions among hotel employees.
The … of emotional labor strategies with emotional exhaustion, (2) explore the relationship of …

… reveal the effects of emotional labor on job attitudes of employees of hotels by considering
… of emotional labor are needed to explain in the paper. In the emotional labor literature two …

… research model regarding the effects of emotional labor on organizational commitment and
trust … results of emotional labor. Unlike many different studies on emotional labor from the …

… Employees often present such positive attitudes through … of emotional labor on employee
work outcomes, the employee-focused approach was adopted. We also define emotional labor …

… emotional labor studies are cross-sectional studies; and no research examines potential
interventions to help service employees engage in effective emotional labor … and work attitudes (…

… Genuine positive expression was the only emotional labor … of emotional labor was related
to several work attitudes. … engage in emotional labor, and for professors, emotional labor may …

… is connected to interpersonal job performance because employees’ expressions affect
customers’ attitudes, intentions, and judgments. This can occur through two mechanisms: …