… on emotional labor suggested hitherto, and suggest a future direction of research on emotional
labor … In addition, it attempts to look for positive aspects of the results of emotional labor. …

… predicted employee outcomes (emotional exhaustion, job … nature of emotion regulation
in emotional labor contexts and … of emotion regulation strategies to manage their emotional …

… In conceptualizing how individual differences might affect emotional labor strategy use, this
… one’s emotional displays, and those impacting the willingness to regulate one’s emotional …

… , we argue that this dimension will correlate with all emotional labor strategies, including …
felt emotion, as these strategies require an accurate appraisal of genuine inner emotion. As …

… among emotional labor strategies, stress from emotional labor, and burnout in nurses. … ’
emotional labor, we need to further advance our understanding of how emotional labor strategies …

… emotional labor, and we maintain that when employees identify with their roles, emotional
labor … the basic elements of emotional labor and describe the major strategies used to perform …

… work, emotional labor strategies and emotional exhaustion. … use emotional labor strategies,
and how this affects emotional … a deep acting strategy when confronted with emotional labor, …

… use emotion regulation strategies to reduce the discrepancy. The goal hierarchy aspect of
control theory is used to describe emotional labor … can result from the emotional labor process. …

… emotion-regulation strategies while also reviewing work factors that help optimize emotional
labor’… Finally, we note recent studies that have expanded the concept of emotional labor and …

… Specifically, we examine the relationships among emotional resources and two emotional
labor strategies (ie, surface acting and deep acting) using two individual-difference variables—…