… - the theory of intellectual capital and the perspective of the consumer - which … quality, the
importance of the human resource management through appropriate selection of employees, …

… All aspects of service delivery are connected to the quality of HRM and IM polices, which
invariably have the potential to infect the CEI. Therefore, service organisations need to …

… was perceived by employees, and examined the relationship between HRM practices, and
… From the motivational perspective, it is reasonable that employees would feel valued by the …

… the quality of job performances of 1,700 university employees in … which human resource
management (HRM) practices affect the … Both perspectives argue that different configurations or …

… , quality and flexibility. I also explore the relationships of the four HR characteristics to employee
… related to organisational performance, as assumed by HRM advocates. Central to the …

… among employees, few studies have focused on the joint effect of HRM content, ie perceptions
of performance appraisal quality (PPAQ) and HRM process ie perceptions of HRM system …

… Furthermore, the HRM targets related to employee quality awareness, motivation, performance
levels, job satisfaction, long-term employment perspectives, employee commitment, and …

… ) as a key element in the implementation of total quality … be contemplated from a
configurational perspective. The scarce … that link employees with the quality management system. …

… The employee survey, Working Conditions and Quality of Work Life survey (QVT), was sent
to … From a theoretical perspective this article provides new insights regarding the internal fit of …

… The purpose of this research is such that the need to consider HRM from any other perspective
is … Exploring the quality of employees’ direct experience of HRM is argued to have three …