… improve patients’ experiences, along with producing tangible benefits to primary care practices
and the health care system. We also argue that the use of patient experience information …

… patient experience in primary care; secondary care settings may face different challenges in
implementing quality improvement initiatives driven by patient … patients to identify poor care; …

… patient groups with lower satisfaction, and poorer experience, of gaining access to primary
care. … benefits of small practice size when primary care services are reconfigured. Differences …

… differences in patient experience of primary care were limited and inconsistent.6 … that
higher levels of patient education are associated with lower patient experience scores.7 …

… -centered medical homes (PCMHs) have the potential to improve patient experience of care…
patient experience of care, the authors conducted a survey of patients whose primary care …

… This study investigated the relationship between consultation length and patient experience
in primary care. The mean consultation length (10 minutes 22 seconds) was less than the …

… Secondary endpoints included the following: (1) patient experience with the primary care
practice using the CG-CAHPS,31 and (2) health care utilization including hospital admissions …

… of primary care patients in the Veterans Health Administration (VHA). We included all patients
enrolled in primary care … 374 patients in the Survey of Healthcare Experiences of Patients (…

… from a national survey of patient experience.22 ,23 Using … patient experience using a single
item to assess overall satisfaction with primary care services, and 12 items assessing patient …

… of patients in primary care. The objective of this study was to evaluate patients’ experience of
care in primary care … that, in primary health care organizations (PHCOs) where patients are …