Healthcare systems across the world are transitioning into patient-centered healthcare
models to ensure improved health outcomes, increased operational efficiencies and …

Understanding the reason for emotional support response is crucial for establishing
connections between users and emotional support dialogue systems. Previous works mostly …

Emotional well-being significantly influences mental health and overall quality of life. As
therapy chatbots become increasingly prevalent, their ability to comprehend and respond …

Abstract In the inaugural Alexa Prize TaskBot Challenge, we introduced TACO 1.0, a task-
oriented digital assistant, designed to guide users through multi-step tasks in cooking and …

Emotions are an integral part of human communication and interaction, significantly shaping
our social connections, decision-making, and overall well-being. Understanding and …

Abstract Language has shaped human evolution and led to the desire to endow machines
with language abilities. Recent advancements in natural language processing enable us to …

Dialogue systems controlled by predefined or rule-based scenarios derived from counseling
techniques, such as cognitive behavioral therapy (CBT), play an important role in mental …

Emotion plays an important role in human beings' daily lives. Understanding emotions and
recognizing how to react to others' feelings are fundamental to engaging in successful social …

In human-agent interactions, it is necessary for the systems to identify the current emotional
state of the user to adapt their dialogue strategies. Nevertheless, this task is challenging …

Task-oriented dialogue agents are built to assist users in completing various tasks.
Generating appropriate responses for satisfactory task completion is the ultimate goal …