The banking industry has been employing artificial intelligence (AI) technologies to enhance
the quality of its services. More recently, AI algorithms, such as natural language …

As a provider of a wide variety of complex products and services, the financial industry today
is increasingly turning to the use of chatbots in customer support and sales. The “bot” in …

The convergence of artificial intelligence (AI) and financial technology (fintech) has
revolutionized the way banks and financial institutions communicate with customers. This …

People are interacting increasingly with systems through voice assistants and chatbots
sectors such as banking and financial are adopting them to create more responsive …

This paper aims to design and implement a 24/7 interactive, AI-based chat system that can
quickly respond to end-user queries and recommend the required information. The authors …

The paper aims at providing a conceptual framework for analyzing evolutionary trends in the
financial arena that have to do with banking on chatbots designed to take advantage of most …

It has become clear that a chatbot is a valuable tool for providing instant, automated, and
highly accurate responses to user questions. Using AI chatbots as frontline go-betweens …

The healthcare sector is undergoing a digital revolution due to the rapid growth of
technology, and AI technologies are becoming more commonplace in the sector. Chatbots …

The rise of chatbots in the finance sector is the latest disruptive force that has change the
way customers interact. The adoption of Artificial Intelligence powered chatbots particularly …

AI enabled chat bots have recently been put to use to answer customer service queries,
however it is a common feedback of users that bots lack a personal touch and are often …