Chatbots: Cross-Domain Engineering Applications.

AS Bale, S Tiwari, BC Hemapriya… - … Online Journal of …, 2021 - search.ebscohost.com
This paper overviews the cross-domain engineering applications of Chatbots. Chatbots are
powerful software built using artificial intelligence and machine learning algorithms that …

[引用][C] Automated online customer care system using artificial intelligence

CJ Kulathunge, R Seneviratne, KKJ Kasthuriarachchi… - 2014

A smart chatbot architecture based NLP and machine learning for health care assistance

S Ayanouz, BA Abdelhakim, M Benhmed - Proceedings of the 3rd …, 2020 - dl.acm.org
A chatbot or conversational agent is a software that can communicate with a human by using
natural language. One of the essential tasks in artificial intelligence and natural language …

Implication and advantages of machine learning-based chatbots in diverse disciplines

V Asha, GP Reddy, B Nithya, K Tungal… - … Computing and Data …, 2023 - ieeexplore.ieee.org
Artificial Intelligence (AI) and Machine Learning (ML) are the techniques, which helps in
enacting system with the human beings. Now a days chatbots are playing a vital role in …

A Medical Chatbot for Tunisian Dialect using a Rule-Based and Machine Learning Approach

S Rekik, M Elamine, LH Belguith - 2023 20th ACS/IEEE …, 2023 - ieeexplore.ieee.org
People nowadays have hectic schedules, so they tend to neglect their health because
traveling to and from a hospital takes a significant amount of time. Many people would rather …

Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis

E Pantano, G Pizzi - Journal of Retailing and Consumer Services, 2020 - Elsevier
The main goal of this research is to provide a comprehensive understanding of the actual
progresses in artificial intelligence, with emphasis on chatbots as emerging forms of …

A Campus-based Chatbot System using Natural Language Processing and Neural Network

TJ Goh, LY Chong, SC Chong… - Journal of Informatics …, 2024 - journals.mmupress.com
A chatbot is designed to simulate human conversation and provide instant responses to
users. Chatbots have gained popularity in providing automated customer support and …

Study of Chatbot In Customer Service at Banking

G Gupta, R Bhatia, V Singla, MC Joshi… - 2023 6th International …, 2023 - ieeexplore.ieee.org
Conversational Banking is a smarter method to keep loyal consumers by responding quickly
to their inquiries. Technology has aided mankind in its transition from the Neolithic Period to …

Healthcare chatbot system: A survey

S Swain, S Naik, A Mhalsekar… - 2022 3rd …, 2022 - ieeexplore.ieee.org
A chatbot is a software that produces a computer model of conversation through auditory or
textual method between the user and the computer. Such bots use AI and NLP to …

An extensive comparative analysis of chatbot technologies-ChatGPT, Google BARD and Microsoft Bing

S Bhardwaz, J Kumar - 2023 2nd international conference on …, 2023 - ieeexplore.ieee.org
This study presents an extensive comparative analysis of ChatGPT, Google BARD, and
Microsoft Bing in natural language processing, machine learning, and user experience …