Interpreter perspectives of in-person, telephonic, and videoconferencing medical interpretation in clinical encounters

EL Price, EJ Pérez-Stable, D Nickleach… - Patient education and …, 2012 - Elsevier
OBJECTIVE: To examine professional medical interpreters' perspectives of in-person and
remote interpreting modalities. METHODS: Survey of interpreters at three medical centers …

Comparing in-person, video, and telephonic medical interpretation

C Locatis, D Williamson, C Gould-Kabler… - Journal of general …, 2010 - Springer
ABSTRACT BACKGROUND Using trained interpreters to provide medical interpretation
services is superior to services provided on an ad hoc basis, but little is known about the …

Improving patient–provider communication: insights from interpreters

P Hudelson - Family practice, 2005 - academic.oup.com
Background. It is important for physicians to recognize and address potential cross-cultural
communication barriers with their patients. Several studies have demonstrated the …

Doctor–patient communication in primary care with an interpreter: physician perceptions of professional and family interpreters

E Rosenberg, Y Leanza, R Seller - Patient education and counseling, 2007 - Elsevier
OBJECTIVE: This paper explores physician perceptions of the ways professional and family
interpreters affect their performance of doctor-communication tasks described in the Calgary …

An exploratory study of language interpretation services provided by videoconferencing

D Jones, P Gill, R Harrison… - … of Telemedicine and …, 2003 - journals.sagepub.com
We explored the feasibility and acceptability of the remote provision of a language
interpretation service during general practice consultations. Three methods were used to …

Interaction—A missing piece of the jigsaw in interpreter-mediated medical consultation models

S Li, J Gerwing, D Krystallidou, A Rowlands… - Patient Education and …, 2017 - Elsevier
Abstract In 2015, at the International Conference on Communication in Healthcare in New
Orleans, USA, we formed a symposium panel to discuss and debate how interdisciplinary …

Through interpreters' eyes: comparing roles of professional and family interpreters

E Rosenberg, R Seller, Y Leanza - Patient education and counseling, 2008 - Elsevier
OBJECTIVE: We describe and compare the perceptions of professional and family member
interpreters concerning their roles and tasks as interpreters in primary care clinical …

Patient satisfaction of telephone or video interpreter services compared with in-person services: a systematic review

C Joseph, M Garruba, A Melder - Australian Health Review, 2017 - CSIRO Publishing
Objective This review was conducted to identify and synthesise the evidence around the use
of telephone and video interpreter services compared with in-person services in healthcare …

Patterns of communication through interpreters: a detailed sociolinguistic analysis

C Aranguri, B Davidson… - Journal of general internal …, 2006 - Wiley Online Library
BACKGROUND: Numerous articles have detailed how the presence of an interpreter leads
to less satisfactory communication with physicians; few have studied how actual …

Communication models, professionalization, and the work of medical interpreters

D Dysart-Gale - Health communication, 2005 - Taylor & Francis
A growing number of health institutions are employing medical interpreters, bilingual
individuals who facilitate communication between health care providers and patients …