The development of AI in mental health is a growing field with potential global impact.
Machine agents need to perceive users' mental states and respond empathically. Since …

Existing emotion-aware conversational models usually focus on controlling the response
contents to align with a specific emotion class, whereas empathy is the ability to understand …

A key trait of daily conversations between individuals is the ability to express empathy
towards others, and exploring ways to implement empathy is a crucial step towards human …

In empathetic conversations, individuals express their empathy towards others. Previous
work has mainly focused on generating empathetic responses by utilizing the speaker's …

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic
conversational agents should not only understand what is being discussed, but also …

Empathy is a key ability for a human-like dialogue system. Inspired by social psychology,
empathy includes both affective and cognitive aspects. Previous works on this topic have …

One challenge for dialogue agents is recognizing feelings in the conversation partner and
replying accordingly, a key communicative skill. While it is straightforward for humans to …

Researches on dialogue empathy aim to endow an agent with the capacity of accurate
understanding and proper responding for emotions. Existing models for empathetic dialogue …

Empathetic conversation is psychologically supposed to be the result of conscious
alignment and interaction between the cognition and affection of empathy. However, existing …

ABSTRACT A popular chatbot can generate natural and human-like responses, and the
crucial technology is the ability to understand and appreciate the emotions and demands …