Emotional labour (EL) is garnering increasing attention due to the potential negative
consequences on employees and organisations. This is especially prevalent with front-line …

Australia, like many other countries, suffers high turnover of nurses and police officers.
Contributions to effectively manage the turnover challenge have been called for, and there …

Aim The study examined whether three resources, that is, compassion, transformational
leadership and work ethic feasibility, buffer against the negative effects of emotional labour …

Nursing is an emotionally complex occupation, requiring performance of both emotional
labour (for the benefit of the organisation and professional role) and emotional work (for the …

Purpose–The main intension of this paper is to challenge the dominance of emotional
labour in professional nursing. Design/methodology/approach–The article begins by …

Abstract Aims and Objectives To examine if there was a curvilinear relationship between
emotional labour and work engagement in Chinese nurses. Background Emotional labour …

bartram t., casimir g., djurkovic n., leggat sg & stanton p.(2012) Do perceived high
performance work systems influence the relationship between emotional labour, burnout …

Aims The aim was to examine the reciprocal relationships of emotional labour strategies
with emotional exhaustion and professional identity. Design This study adopted a four‐wave …

Background The emotional labour of nursing work involves managing the emotional
demands of relating with patients, families and colleagues. Building nurses' resilience is an …

Aims This article examines the relationships among emotional labour, team climate, burnout,
perceived quality of care and turnover intention among nurses in Australia, with the aim of …