Process mining techniques are able to extract knowledge from event logs commonly
available in today's information systems. These techniques provide new means to discover …

A healthcare environment has been important due to the increase in demand for medical
services. There have been several research works to improve clinical processes such as …

Since its emergence over two decades ago, process mining has flourished as a discipline,
with numerous contributions to its theory, widespread practical applications, and mature …

Hospitals increasingly use process models for structuring their care processes. Activities
performed to patients are logged to a database but these data are rarely used for managing …

Having a reliable understanding about the behaviours, problems, and performance of
existing processes is important in enabling a targeted process improvement initiative …

Enterprise information systems support and control operational business processes ranging
from simple internal back-office processes to complex interorganizational processes …

Process mining has a history of over two decades of published research papers and case
studies started to appear a bit over a decade ago. In this paper we review these published …

Process Mining allows organizations to obtain actual business process models from event
logs (discovery), to compare the event log or the resulting process model in the discovery …

Process mining is an emerging topic in the BPM marketplace. Recently, several
(commercial) software solutions have become available. Due to the lack of an evaluation …

Purpose–This paper seeks to examine the area of business process mining, providing an
overview of state‐of‐the‐art techniques. An outline of the main problems experienced in the …