How brand symbolism, perceived service quality, and CSR skepticism influence consumers to engage in citizenship behavior
Brand symbolism, which stems from the vitality of the brand and feeds self-symbolism and
social symbolism, has become an increasingly important strategy for firms to enhance …
social symbolism, has become an increasingly important strategy for firms to enhance …
An integrative approach to the nexus of brand loyalty and corporate social responsibility
Corporate social responsibility (CSR) is a strategic tool that empowers competitive
differentiation through coagulation of societal and business objectives. Against this context …
differentiation through coagulation of societal and business objectives. Against this context …
The impact of corporate social responsibility (CSR) performance and perceived brand quality on customer-based brand preference
M Tingchi Liu, I Anthony Wong, G Shi, R Chu… - Journal of Services …, 2014 - emerald.com
Purpose–This paper aims to investigate how corporate social responsibility (CSR)
performance (ie to the environment, society and stakeholders) and perceived brand quality …
performance (ie to the environment, society and stakeholders) and perceived brand quality …
The CSR imperative: How CSR influences word-of-mouth considering the roles of authenticity and alternative attractiveness
Customers are increasingly talking positively about brands that are socially responsible and
authentic. However, little empirical research has related corporate social responsibility …
authentic. However, little empirical research has related corporate social responsibility …
[PDF][PDF] The effects of corporate social responsibility (CSR) initiatives on brand image, brand prestige, and behavioral intention
H Lho, J Park, J Yu - … Journal of Tourism and Hospitality Research, 2019 - researchgate.net
This study aims to verify the effects of hotel corporate social responsibility (CSR) initiatives
on perceived brand image, brand prestige, and customer behavioral intention. The research …
on perceived brand image, brand prestige, and customer behavioral intention. The research …
The effect of CSR on corporate image, customer citizenship behaviors, and customers' long-term relationship orientation
M Kim, X Yin, G Lee - International Journal of Hospitality Management, 2020 - Elsevier
With the expansion of corporate social impact, corporate social responsibility (CSR)
activities have been regarded as a critical factor for corporate management. There is a need …
activities have been regarded as a critical factor for corporate management. There is a need …
Consumers' responses to corporate social responsibility initiatives: The mediating role of consumer–company identification
X Deng, Y Xu - Journal of Business Ethics, 2017 - Springer
In order to explore the mechanism of consumer responses to corporate social responsibility
(CSR), this paper constructs a research framework including CSR, consumer–company …
(CSR), this paper constructs a research framework including CSR, consumer–company …
Corporate social responsibility and its effects on brand trust
AJ Barnes - 2011 - openrepository.aut.ac.nz
Research identified that corporate social responsibility (CSR) has had a positive impact on
consumer behaviour, but even so little was known about these effects (Sen & Bhattacharya …
consumer behaviour, but even so little was known about these effects (Sen & Bhattacharya …
How relatedness-supportive CSR enhances brand happiness: a relationship motivation theory perspective
Purpose The goal of this paper is twofold:(1) to investigate how relatedness-supportive
corporate social responsibility (CSR) initiatives influence brand happiness among retail …
corporate social responsibility (CSR) initiatives influence brand happiness among retail …
Perceived corporate social responsibility and customers' behaviors in the ridesharing service industry
This study aimed to investigate how a firm's corporate social responsibility (CSR) practices
affect customers' attitudes, their self-brand connection, and, in turn, brand preference with …
affect customers' attitudes, their self-brand connection, and, in turn, brand preference with …