Does bullying reduce occupational commitment in hospitality employees? Mixed empirical evidence from resource conservation theory and embodied cognition …

K Xiang, J Liu, G Qiao, F Gao, HZ Zhang - International Journal of …, 2023 - Elsevier
The hospitality industry receives the most bullying and harassment claims, and hotel
employee bullying has created some damaging psychosocial risks. using a mixed research …

The influence of workplace bullying on the performance of hotel employees: the mediating role of emotional intelligence and psychological resilience

KAO Saka, BR Olaleye, E Sarpong… - Tourism & …, 2023 - dialnet.unirioja.es
Workplace bullying has consistently been observed to have negative impacts on employee
well-being by researchers. In the field of bullying research, there hasn't been a study that …

Should we be more mindful? The joint impact of an abusive work environment and mindfulness on employee well-being and turnover intentions

W Yang, S Xu - Journal of Hospitality & Tourism Research, 2024 - journals.sagepub.com
Using social information processing theory, this study aims to examine the relationships
among an abusive work environment, mindfulness, employee well-being, and turnover …

Workplace bullying, psychological distress, and work engagement in the hospitality industry: The moderating effect of self-compassion

E Anasori, M Soliman, C Costa - European Journal of Tourism …, 2023 - ejtr.vumk.eu
The present study investigates the structural associations between workplace bullying,
employee psychological distress, and work engagement within the hospitality setting. It also …

Workplace bullying in the hospitality industry: A hindrance to the employee mindfulness state and a source of emotional exhaustion

H Said, C Tanova - International Journal of Hospitality Management, 2021 - Elsevier
We investigate how workplace bullying leads to employee emotional exhaustion through its
detrimental effects on mindfulness. Extant research investigated mindfulness as a trait and …

Counteracting workplace ostracism in hospitality with psychological empowerment

I Huertas-Valdivia, J Braojos… - International Journal of …, 2019 - Elsevier
The hospitality industry is notorious for seasonal overwork, lack of recognition, and low
decision latitude at the bottom of the hierarchical pyramid–conditions that habitually affect …

How maladjustment and workplace bullying affect newcomers' turnover intentions: roles of cognitive diversity and perceived inclusive practices

Z Ma, L Song, J Huang - International Journal of Contemporary …, 2024 - emerald.com
Purpose This study aims to examine newcomers experiencing maladjustment due to
cognitive diversity, specifically, how maladjustment affects their turnover intentions; the …

Employee resilience and mentoring functions as moderators of the relationship between workplace hazing and affective organizational commitment

Y Zong, SH Tsaur - International Journal of Hospitality Management, 2023 - Elsevier
Although numerous studies have discussed hazing through qualitative methods, few have
investigated workplace hazing as an antecedent, and the mechanisms influencing the …

[HTML][HTML] Can organizational identification weaken the negative effects of customer bullying?—testing the moderating effect of organizational identification

H Huang, S Yu, P Peng - Frontiers in psychology, 2022 - frontiersin.org
Customer bullying is a common phenomenon, causing short-term emotional distress or
having long-term psychological impact on frontline employees of service enterprises …

[HTML][HTML] Occupational stigma perception, emotional exhaustion state, and professional commitment response: understanding the mechanisms underlying hotel interns' …

LL Wen, K Xiang, F Gao, J Zhou - Frontiers in psychology, 2022 - frontiersin.org
This study uses an integrated model of resource conservation theory and social learning
theory to explore the antecedents of hotel interns' perceptions of occupational stigma and to …