Healthcare has been an important necessity globally. Healthcare organizations have
realized the importance of continuous improvement practices like lean six sigma (LSS). In …

The healthcare industry continues to emphasize quality and productivity improvements. This
study focuses on the implementation of Six Sigma and Lean Six Sigma (LSS) principles in …

Purpose Health care organisations implement lean six sigma (LSS) methodology to achieve
improved performance in terms of cost, quality and productivity. However, the way it gets …

Purpose The purpose of this paper is to explore the voice of the customer, key performance
indicators, critical to quality characteristics, critical success factors, and commonly used tools …

The purpose of this paper is to present a case study on the application of the Lean Six
Sigma (LSS) quality improvement methodology to facilities management (FM) services at a …

The hospitals over the last few years have been facing major issues and challenges; the
patients aspire world-class health care quality delivery while state and health insurance …

Purpose–The purpose of this paper is to illustrate how Lean Six Sigma (LSS) methodology
was applied to a medical records department (MRD) of a hospital in India to reduce the Turn …

While Lean Six Sigma (LSS) has been applied extensively in healthcare organisations,
there has been limited research on the trends of LSS application in healthcare in recent …

Purpose The article intended to excavate the Lean Six Sigma (LSS) deployment challenges,
Critical Success Factors (CSF), tools and techniques, and managerial implications in an …

The healthcare organization is the place where defects and mistakes cannot be tolerated. A
simple mistake can cost a human life so defects or mistakes must be eliminated in …