The well-known problems range from medical errors, which by some accounts are the eighth
leading cause of death in the United States, to the soaring cost of health care. The amount …

Medical care is characterized by enormous inefficiency. Costs are higher and outcomes
worse than almost all analyses of the industry suggest should occur. In other industries …

Prologue: However the tortuous debate over health care reform concludes this year, the
pressure on providers of care to change their traditional practices will only escalate. The …

Health care reform in the United States is on a collision course with economic reality. Most
proposals focus on measures that will produce one-time cost savings by eliminating waste …

Imagine a portable, low-intensity X-ray machine that can be wheeled between offices on a
small cart. It creates images of such clarity that pediatricians, internists, and nurses can …

Prologue: Within public policy circles, high-technology medical care has been viewed as a
curse and a blessing because of its capacity to consume an ever-increasing share of …

□ Sending a rocket to the moon is an example of a complicated problem. Complicated
problems are best dealt with using formulaic and expert-knowledge approaches. The overall …

Written by the President and CEO of the Institute for Healthcare Improvement (IHI) and a
leading health care journalist, this groundbreaking book examines how leading …

Entrepreneurs in high‐technology industries often have prior experience at incumbent firms,
but we know little about how knowledge obtained at the prior employer impacts …

INNOVATION IS BACK AT the top of the corporate agenda. Never a fad, but always in or out
of fashion, innovation gets rediscovered as a growth enabler every half-dozen years (about …