One challenge for dialogue agents is recognizing feelings in the conversation partner and
replying accordingly, a key communicative skill. While it is straightforward for humans to …

Previous research on empathetic dialogue systems has mostly focused on generating
responses given certain emotions. However, being empathetic not only requires the ability of …

A key trait of daily conversations between individuals is the ability to express empathy
towards others, and exploring ways to implement empathy is a crucial step towards human …

A humanized dialogue system is expected to generate empathetic replies, which should be
sensitive to the users' expressed emotion. The task of empathetic dialogue generation is …

Open-domain conversational agents or chatbots are becoming increasingly popular in the
natural language processing community. One of the challenges is enabling them to …

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In
order to better understand others and express stronger empathy in dialogues, we argue that …

In empathetic conversations, humans express their empathy to others with empathetic
intents. However, most existing empathetic conversational methods suffer from a lack of …

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit
emotions and learn emotional interactions from limited dialogue history. To address the …

Since empathy plays a crucial role in increasing social bonding between people, many
studies have designed their own dialogue agents to be empathetic using the well …

Dialogue systems have achieved growing success in many areas thanks to the rapid
advances of machine learning techniques. In the quest for generating more human-like …