Patient evaluation of hospital outcomes: an analysis of open-ended comments from extreme clusters in a national survey
HH Iversen, ØA Bjertnæs, KE Skudal - BMJ open, 2014 - bmjopen.bmj.com
Objectives A recent study identified patients in six distinct response groups based on their
evaluations of outcomes related to overall satisfaction, malpractice and benefit of treatment …
evaluations of outcomes related to overall satisfaction, malpractice and benefit of treatment …
OP96 standardizing collection of patient-reported experience measures to drive service improvement in Wales
K Withers, S Puntoni, R Palmer, S O'Connell… - International Journal of …, 2018 - cambridge.org
Introduction: Co-production relates to patients and health professionals working in equal
partnership with shared decision-making. Patient-reported outcome measures (PROMs) and …
partnership with shared decision-making. Patient-reported outcome measures (PROMs) and …
Impact of cross-level measurement noninvariance on hospital rankings based on patient experiences with care in 7 European countries
BO Orindi, E Lesaffre, W Sermeus, L Bruyneel - Medical care, 2017 - journals.lww.com
Background: Hospital-level findings on patient experiences with care are increasingly
reported publicly. A critical aspect left unexamined is the commonality of composite …
reported publicly. A critical aspect left unexamined is the commonality of composite …
Instruments to measure the inpatient hospital experience: a literature review
KJ Edwards, K Walker, J Duff - Patient experience journal, 2015 - pxjournal.org
Healthcare professionals worldwide are increasingly broadening their focus to include the
experiences of patients and their family members as a means of assessing quality patient …
experiences of patients and their family members as a means of assessing quality patient …
Instruments to measure the inpatient hospital experience: a literature review
K Edward, K Walker, J Duff - Patient Experience Journal, 2015 - eprints.qut.edu.au
Healthcare professionals worldwide are increasingly broadening their focus to include the
experiences of patients and their family members as a means of assessing quality patient …
experiences of patients and their family members as a means of assessing quality patient …
Measuring the Quality of Hospital Services Hospital Specific Factors and Individual Evaluations
KH Hernæs - 2009 - ideas.repec.org
Is an increase in the quality of health services, as perceived by the hospital, appreciated by
the consumers? If so, patients should respond positively to an increase in the quality of …
the consumers? If so, patients should respond positively to an increase in the quality of …
Patient experience of different regional models of urgent and emergency care: a cross-sectional survey study
Objectives To compare user experiences of 8 regional urgent and emergency care systems
in the Republic of Ireland, and explore potential avenues for improvement. Design A cross …
in the Republic of Ireland, and explore potential avenues for improvement. Design A cross …
Impact of star performance ratings in English acute hospital trusts
Objective To explore some of the impacts of star performance ratings in acute hospital trusts
in England. Methods A multiple case study design was used which incorporated purposeful …
in England. Methods A multiple case study design was used which incorporated purposeful …
Assessing patient satisfaction: implications for South Australian public hospitals
AL Hordacre, A Taylor, C Pirone… - Australian Health …, 2005 - CSIRO Publishing
This paper reports on the results from 2620 South Australians who participated in the 2003
Patient Evaluation of Hospital Services. Patients were found to be generally satisfied with …
Patient Evaluation of Hospital Services. Patients were found to be generally satisfied with …