Background Patient satisfaction studies have explored domains of patient satisfaction, the
determinants of domains, and score differences of domains by patient/hospital structural …

Patient experience has been one of many significant drivers in determining hospitals'
performance. Multivariate logistic regression was used to investigate the factors that …

Background Improving and sustaining the quality of care in hospitals is an intractable and
persistent challenge. The patients' experience of the quality of hospital care can provide …

Objective To identify the extent to which patient experiences in the ED differ depending on
facility type (based on bed numbers, services available and annual separations), and …

There is a body of evidence linking staff wellbeing to patient outcomes and experience.
However, work pressures and staff shortages in the NHS are escalating, and likely to worsen …

Background Patient experience is a key measure of hospital quality and is increasingly
contained in value-based payment programmes. Understanding whether strategies aimed at …

Introduction For National Health Service (NHS) Trusts in the process of setting internal
organisational values, it would be useful to see if there was a correlation between certain …

Hospitals are under continuous pressure to enable and provide care that is safe, effective,
timely, efficient, equitable and patient-centered. To assess the overall quality of the care they …

Some hospital trusts and health authorities consistently outperform others on different
dimensions of performance. Why? There is some evidence that “management matters”, as …

Background Improving and sustaining the quality of hospital care is an international
challenge. Patient experience data can be used to target improvement and research …